Privacy Statement

Introduction

Last updated: October 16, 2017 — This Privacy Statement explains how Web Solutions Dublin (“WSD”, “we”, “us”, and “ours”) use cookies and similar technologies to recognise you when you visit our websites and mobile applications (together “Cookies”), including www.websolutionsdublin.ie, www.wsd.ie, and any other webpages, subdomains, country level domain variants that link or refer to this Privacy Statement, all of the services available on or through the Site or otherwise provided by us (including our application programming interfaces), and all of our free mobile applications. It explains what these technologies are and why we use them, as well as your rights to control our use of them.

Acceptance of This Privacy Statement

By using our Website, you signify acceptance of this Privacy Statement. If you do not agree with or you are not comfortable with any aspect of the Privacy Statement, your only remedy is to discontinue use of our Website. We reserve the right to modify this Privacy Statement at any time. Your continued use of any portion of the Website following notification or posting of such changes will constitute your acceptance of those changes.

Search engine:

The search facility on our website is an internal search function and only returns information that appears on the website.

Online registration:

Some memberships available (or will be available) on the website requires registration. Online registration might also be required for purchases made on our website, accessing premium value content. Customer usage is tracked to ensure that customers supplying payment information can do so in a safe and secure manner.

When a customer uses our Online Registration function, a session cookie is created. This creates a unique identifier, ensuring that your payment details can only be attached to your application, guarding against fraudulent activity. The session cookies have a short lifespan and ‘time-out’ after a short period of time. The cookies are not logged by the Web Solutions Dublin and we do not retain a record.

Calling our Team:

The Web Solutions Dublin may record the phone number used, information voluntarily disclosed by the caller. In addition the conversation might be recorded for training and service quality assurance purposes in order to deliver the best service possible to our clients and the public inquiring for information. However Web Solutions Dublin does not collect Calling Landline Identification (CIL) or any other information on the origins of a call.

Emailing us:

Any emails sent to us are recorded and forwarded to the relevant section. The sender’s email address will remain visible to all staff tasked with dealing with the query. WSD also collaborates with contractors whom may require access sender’s email and other relevant information in order to execute certain tasks on WSD behalf. It is a standard practice at WSD to ask the contractors hired by WSD to sign a NDA (Non-Disclosure-Agreement) between WSD and a contractor before any e-mailer related information could be accessed by the contractor. Please be aware that it is the sender’s responsibility to ensure that the content of their emails is within the bounds of the law. Unsolicited material of a criminal nature will be reported to the relevant authorities and blocked.

Why we collect your email address?

Send information, respond to inquiries, and/or other requests or questions

Process orders and to send information and updates pertaining to orders.

Send you additional information related to your product and/or service

Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

If at any time you would like to unsubscribe from receiving future emails, you can email us at

info@websolutionsdublin.ie and we will promptly remove you from ALL correspondence.

Information We May Collect From You

We may collect and process the following data:

Information that you provide to us when obtaining quotes or applying for our free and paid services, or when you use this Website or avail of our services. Such information might include a name, address, email address, telephone number, your website address, your social media addresses and the personal messages you leave to us or our contractors.

Information about you and any third parties whose data you disclose to us;

Information provided at the time of registering to use this Website, posting material on the Website or requesting further services if such is applicable;

We may record telephone calls for training and verification purposes and if you contact us for any reason, we may keep a record of that correspondence in written, audio or other format;

We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them; and

Details of your visits to the Website including, but not limited to, traffic data, location data and other communication data and the resources, advertisements and linked sites that you access.

Should you contact us by web chat, phone, email, post or by any other method, we may hold the content, contact details and any additional information you provide to us on record for future reference and use.

Where We Store Your Personal Data

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff or contractors operating outside the EEA who work for us. We may need to transfer data outside the EEA in order that the contractors can help to verify the accuracy and relevancy of the data and help us to showcase our relevant offers to you via email, call and other means of communication. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Statement.

Where we have given you (or where you have chosen) a password or username which enables you to access certain parts of our Website, you are responsible for keeping this password or username confidential. We ask you not to share this information with anyone. All information you provide to us is stored on secure servers.

Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access. We have security in place such as firewalls, backup and other appropriate technical security measures.

Uses Made Of Your Information

We use information held about you:

To ensure that content from our Website is presented in the most effective manner for you and for your computer;

To provide you with cover, quotes, information, products or services that (a) you request from us or (b) which we feel may interest you where you have consented to be contacted for such purposes;

To carry out our obligations arising from any contracts entered into between you and us;

To allow you to participate in interactive features of our Website; and

To notify you about changes to our Website and/or services.

If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant boxes when we collect your marketing preferences. You may change your preferences at any time by contacting us at info@websolutionsdublin.ie.

We do not, without your consent, disclose information about identifiable individuals to third parties, but we may provide anonymised statistical data to them for research and survey purposes. We may also use such information to help advertisers reach the kind of audience they want to target (for example, those looking working in the education sector). We may make use of the personal data we have collected from you to enable us to comply with our advertisers’ wishes by displaying their advertisement to that target audience.

Disclosure of Your Information

We may disclose your personal information to other members of the Laurynas Gudaitis owned companies that Web Solutions Dublin is a part of and approved contractors or sub-contractors working on our behalf, for example in connection with the telemarketing, digital marketing, proposal creation, execution of parts or a full project, administration and management related purposes.

We may disclose your personal information to third parties:

o If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms and other agreements; or to protect the rights, property, or safety of Web Solutions Dublin, our users, or others;

o To third parties as part of a due diligence exercise or sales process connected with Web Solutions Dublin.

Security

We take your online security very seriously and this Website has security measures in place to protect the loss, misuse and alteration of the information under our control. However, as no data transmission over the Internet can be guaranteed as 100% secure, we cannot ensure or warrant the security of any information you transmit to us and you transfer the data at your own risk. We endeavour to use appropriate security measures.

Cookie Policy

Introduction to Cookie Policy

What is a cookie?

A cookie is a small piece of data that may be stored on your computer or mobile device. It allows a website “remember” your actions or preferences over a length of time.

When did we introduce cookies?

Our website (websolutionsdublin.ie) has introduced cookies with effect from the 9th September 2017. The purpose of the cookies is to assist Web Solutions Dublin in redesigning our website to ensure we provide relevant information in an easily accessible format.  Please see below for more details about our Cookie Policy.

Web Solutions Dublin uses cookies to make interactions with our web sites easy and meaningful. When you visit one of the Web Solutions Dublin web sites, Web Solutions Dublin rented/owned servers send a cookie to your computer. Standing alone, cookies do not personally identify you; they merely recognize your Web browser. Unless you choose to identify yourself to Web Solutions Dublin, either by responding to a promotional offer, opening an account, or filling out a Web form (such as a “Contact Me”, “Subscribe to Newsletter” or a Web form), you remain anonymous to the Web Solutions Dublin.

Web Solutions Dublin uses cookies that are session-based and persistent-based.

Session cookies exist only during one session. They disappear from your computer when you close your browser software or turn off your computer.

Persistent cookies remain on your computer after you close your browser or turn off your computer. You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on our Web sites or Services.

How often will you update this Cookie Statement?

We may update this Cookie Statement from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons. Please therefore re-visit this Cookie Statement regularly to stay informed about our use of cookies and related technologies.

Cookies Overview and how they Benefit You

Our website uses cookies, as almost all websites do, to help provide you with the best experience we can. Cookies are small text files that are placed on your computer or mobile phone when you browse websites.

Our cookies help us:

· Make our website work as you’d expect

· Save you having to login every time you visit the site

· Remember your settings during and between visits

· Offer you free services/content (thanks to advertising)

· Improve the speed/security of the site

· Allow you to share pages with social networks like Facebook

· Continuously improve our website for you

· Make our marketing more efficient (ultimately helping us to offer the service we do at the price we do)

We do not use cookies to:

· Collect any sensitive information (without your express permission)

· Pass personally identifiable data to third parties

You can learn more about all types of cookies we use below

Granting us permission to use cookies

If the settings on your software that you are using to view this website (your browser) are adjusted to accept cookies we take this, and your continued use of our website, to mean that you are fine with this. Should you wish to remove or not use cookies from our site you can learn how to do this below, however doing so will likely mean that our site will not work as you would expect.

More about our Cookies

Website Function Cookies

Our own cookies

We use cookies to make our website work including:

· Making our shopping basket and checkout work

· Determining if you are logged in or not

· Remembering your search settings

· Allowing you to add comments to our site

· Remembering if we have already asked certain questions (e.g. you declined to use our app or take our survey)

There is no way to prevent these cookies being set other than to not use our site.

Third party functions

Our site, like most websites, includes functionality provided by third parties. A common example is an embedded YouTube video.

Disabling these cookies will likely break the functions offered by these third parties.

Social Website Cookies

Social media cookies are required so you can easily “Like” or share our content on the likes of Facebook and Twitter we have included sharing buttons on our site.

Cookies are set by:

Facebook – Privacy Policy

The privacy implications on this will vary from social network to social network and will be dependent on the privacy settings you have chosen on these networks.

Does Web Solutions Dublin allow for Social Networking Cookies?

Yes, these cookies are used to enable you to share pages and content that you find interesting, or events you might attend, on our Sites through third party social networking and other websites. These cookies may be used for advertising purposes too by those social networks. The best way to refuse these cookies is to turn off the social options within your account settings.

Site Improvement Cookies

We regularly test new designs or site features on our site. We do this by showing slightly different versions of our website to different people and anonymously monitoring how our site visitors respond to these different versions. Ultimately this helps us to offer you a better website.

Visitor Statistics Cookies

We use cookies to compile visitor statistics such as how many people have visited our website, what type of technology they are using (e.g. Mac or Windows which helps to identify when our site isn’t working as it should for particular technologies), how long they spend on the site, what page they look at etc. This helps us to continuously improve our website. These so called “analytics” programs also tell us if how people reached this site (e.g. from a search engine) and whether they have been here before helping us to put more money into developing our services for you instead of marketing spend.

We also use technology to determine how people who phone us arrived on our website (e.g. from a search engine or by clicking on an advert). This is to help us to identify how people heard about us. Please be aware that if you call us, using a phone number on the website we can potentially tell how you arrived on our website. Again this ultimately helps us keep down costs for you.

Google Analytics Cookies

With the Google Analytics cookies, we can see how visitors use the website. This is important because we are continuously striving to optimize our website. It is also possible for us to see from which website the visitors came. We are using the information exclusively statistically, to analyse how well the connections with other sites are leading to visits to our website. These cookies are derived from Google. More information on them can be found on:

http://www.google.com/policies/privacy/.

Advertising Cookies

Cookies are widely used in online advertising. Neither us, advertisers or our advertising partners can gain personally identifiable information from these cookies.

You can learn more about online advertising at http://www.youronlinechoices.com . You can opt-out of almost all advertising cookies at http://www.youronlinechoices.com/uk/your-ad-choices although we would prefer that you didn’t as ultimately adverts help keep much of the internet free. It is also worth noting that opting out of advertising cookies will not mean you won’t see adverts, just simply that they won’t be tailored to you any longer.

We use:

DoubleClick – Privacy Policy owned by Google

Banner Adverts Cookies

We may fund part of running costs of our site by showing adverts as you browse our site. These adverts are usually managed by a partner specialising in providing adverts for multiple sites. Invariably these partners place cookies to collect anonymous data about the websites you visits so they can personalise the adverts to you, ensure that you don’t see the same adverts too frequently and ultimately report to advertisers on which adverts are working. Our partners include:

DoubleClick – Privacy Policy owned by Google

Remarketing Cookies

You may notice that sometimes after visiting a site you see increased numbers of adverts from the site you visited. This is because advertisers, including ourselves pay for these adverts. The technology to do this is made possible by cookies and as such we may place a so called “remarketing cookie” during your visit. We use these adverts to offer special offers etc to encourage you to come back to our site. Don’t worry we are unable to proactively reach out to you as the whole process is entirely anonymised. You can opt out of these cookies at any time as explained below.

Affiliate Cookies

We have a number of partners who promote our service on a success-only basis (i.e. instead of paying for advertising, we pay them commissions on sales). Cookies are required to allow us to reward these partners and these cookies are usually provided by specialist companies (known as affiliate networks). Neither us, the networks, nor the partner advertising or recommending our services are able to identify you personally. We ask you to support us by allowing these cookies which ultimately help us to offer you the service we do at the price we do.

In addition, we also participate in affiliate programs as an affiliate where we promote other company’s products and services and therefore receive a commission paid to us if you make a purchase of our partners’ product or service. We are participating, but not limited to, us being an affiliate with the following partners:

Template Monster – Please see Privacy Policy at https://www.templatemonster.com/privacy-policy.php

My Template Storage – Please see Privacy Policy at http://www.mytemplatestorage.com/privacy-policy/

Analytics and customisation cookies

These cookies collect information that is used either in aggregate form to help us understand how our Sites are being used or how effective are marketing campaigns are, or to help us customise our Sites for you.

Who services these cookies?

AdWords available at https://www.google.com/policies/technologies/ads/

DoubleClick available at https://www.google.com/policies/technologies/ads/

Twitter available at https://twitter.com/privacy?lang=en

Facebook available at https://www.facebook.com/policies/cookies/

· Google Tag Manager available at https://www.google.com/policies/privacy/ or at https://www.google.com/analytics/tag-manager/use-policy/

Managing Cookies

Why you should keep the cookies?

Within your browser you can choose whether you wish to accept cookies or not. Setting your browser to not accept the cookies however will likely limit the functionality of our’s and a large proportion of the world’s websites as cookies are a standard part of most modern websites.

It may be that your concerns are around cookies relate to so called “spyware”. Rather than switching off cookies in your browser you may find that anti-spyware software achieves the same objective by automatically deleting cookies considered to be invasive.

How to control the cookies?

Different browsers make different controls available to you and so we provide links below to popular manufacturers’ instructions on how you can do this. Generally, your browser will offer you the choice to accept, refuse or delete cookies at all times, or those from providers that website owners use (“third party cookies”), or those from specific websites.

Google Chrome available at https://support.google.com/chrome/answer/95647

Internet Explorer available at https://support.microsoft.com/en-ie/help/17442/windows-internet-explorer-delete-manage-cookies

Firefox available at https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences

Safari available at https://support.apple.com/kb/ph21411?locale=en_US

Safari Mobile available at https://support.apple.com/en-us/HT201265

Opera available at http://www.opera.com/help/tutorials/security/privacy/

Where can I get further information?

Further information on cookies can be found at http://ec.europa.eu/ipg/basics/legal/cookies/index_en.htm

If you have any questions about our use of cookies or other technologies, please email us at info@websolutionsdublin.ie as a primary way of contacting. For alternative way to contact us please see the contact details below:

Get in touch

https://www.websolutionsdublin.ie/contact-us/

info@websolutionsdublin.ie

Web Solutions Dublin,
PO Box 12890, Dublin 2
Dublin, Dublin County
The Republic of Ireland
+353858355007

This Cookie Policy forms part of our overall Privacy Statement.

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